FAQs
We have special rates for stays lasting 7-14 nights, 15-27 nights, and 28+ nights. These discounted rates will automatically appear in your search results if you’re planning to stay for a week or longer. Alternatively, feel free to give us a call at 207-289-1025 to make your reservations directly— we’d be happy to help!
Our hotels accept packages for guests with existing reservations. Packages can be picked up at the Front Desk during office hours with proper ID.
Our suites can accommodate up to four people per room.
Every room has a queen sleeper sofa. We do not have rollways.
We require guests to be a minimum of 21 years old with a valid form of identification.
We do offer hotel rates for government, military, seniors (age 55+) and auto club members. When you book a room online, select the appropriate type from the dropdown box titled Choose Rate and the rate will adjust.
Every suite at HomeAwhile includes a full-size iron and ironing board in every room.
HomeAwhile does not have a pool or hot tub on the property. However, there are community pools nearby that are open to both residents and non-residents, as well as relaxing spas to enjoy.
All of our suites are smoke-free, but if you need to smoke, we’ve got designated smoking areas on the hotel grounds for your convenience.
Check in time is 4pm and check out time is 11:00am.
We recommend arriving during our front desk hours or reaching out before closing—check your hotel pages or confirmation emails for hours. If you’re arriving after hours, don’t worry! Our mobile check-in and digital key service allows you to check in without having to formally check in at the front desk. All guests will receive check-in instructions via email 48 hours prior to arrival and the day of arrival.
We may be able to accommodate early or late check-out requests, but you MUST make arrangements in advance. Fees of $50 (or more) may apply. Guests wishing to extend a stay must formally book/reserve/extend as soon as possible. Room availability is not guaranteed and should not be presumed or verbally confirmed.
To check in or renew a stay, at least one registered guest aged 21 years or older must present a valid photo ID and make full payment for the upcoming or current stay.
If you’re using a third-party credit card, you’ll need to fill out an authorization form, which must be approved by the hotel’s general manager before check-in. Please feel free to contact the hotel front desk to learn about their specific requirements.
When it’s time to check out, you’re welcome to leave the hotel before 11AM (local time) on your scheduled check-out date. We can send your receipts via email or you can pick them up in print, whichever you prefer.
Please note, if you haven’t fully checked out—including all your belongings—the hotel might need to charge up to 1 nights room and tax for a late check-out, unless you’ve coordinated this with our staff in advance.
Any damages or incidents that occur during your stay will be billed to the credit card on file. We appreciate your understanding and cooperation to help make everyone’s experience pleasant.
Our front desk can assist you with mail delivery, fax service and copy service should you need it.
Yes, all our hotels have free wi-fi in every suite. Contact the hotel’s front desk for access code.
A maximum of two pets are allowed in each suite. Our Pet Fee is $75 (1-6 nights) or $125 (7 + nights) Service animals will be exempt from this charge. Weight restrictions apply: pets can be no larger than 75lbs. More than two pets or those animals outside of the size requirements will need property manager’s approval. Please get in touch with the property for questions. Visit our Stay page for more information.
Our standard cancellation policy allows for free cancellation up to 48 hours prior to the arrival date. *Certain rates or promotional offers may have differing cancellations policies. *
Shuttle Service is not provided to and from the airport, however, taxis, shuttles, and third-party app transportation are available.
At HomeAwhile, our hotels provide a variety of amenities and enhanced features. To review all the amenities, simply visit our website and click the “hotel amenities” tab or please feel free to call the hotel directly.
HomeAwhile offers a special laundry service on the first floor, featuring 16 washer and dryer combos that are available with debit/credit cards, 24 hours a day. This means you can do your laundry at your convenience. If you need dry cleaning or other laundry help, our friendly staff are here to assist and provide thoughtful recommendations.
No, the property does not offer safe deposit boxes.
We offer two 65-inch flat-screen TVs that come with premium channels, casting capabilities, and popular streaming options, providing a great entertainment experience.
Take advantage of our on-site exercise room, equipped with the latest gear and weights. It’s open 24/7, so you can work out whenever it fits into your schedule.
Housekeeping Service
We promise to provide a clean room and prioritize environmental sustainability by minimizing resource waste. Housekeeping is scheduled based on your stay, with additional services available.
For stays of one to seven (1-7) nights, you’ll find fresh towels and linens available at the front desk whenever you need them—just let us know!
If you’re staying for eight (8) nights or longer, we offer a full housekeeping service once a week. This includes dusting, vacuuming, changing linens and towels, emptying trash, cleaning the bathroom and kitchen, dishes, and replenishing soap and toilet paper as needed.
Additional Housekeeping Options For Purchase
- Full Service: You can add an extra Full Service cleaning for just $50 each time. This includes a thorough dusting, vacuuming, changing linens and towels, emptying trash bins, cleaning the bathroom and kitchen, dishes and restocking soap and toilet paper whenever needed.
- Refresh Service: You can opt for a Refresh Service at just $25 per visit. It’s a great way to keep things fresh, and it includes exchanging soiled towels, emptying the trash, making the bed with your existing linens, and refilling soap and toilet paper if needed. We’re here to make your stay comfortable and convenient!
At check-in, your card will be authorized for up to seven nights of room charges, pet fees (if applicable), plus a $100 incidental hold.
If your stay extends beyond seven nights, your card will be re-authorized each week for the next seven nights.
Your rate is based on your reserved length of stay. If your stay changes, your rate may be adjusted. Reservations are based on availability,
A $100 incidental deposit is required at check-in. The full amount, or any unused portion, will be released after check-out. Please allow 5–7 business days for your financial institution to process the release of any credit or debit card authorizations.
Our guests have access to local calls and voicemail by using their in-room phones.
We’re sorry to hear you’ve left some items behind. Please report your lost item here.
If your item is found, you will receive a notification and instructions on how to retrieve them. Please note that guests are responsible for method of delivery.
Tax exemption is processed as an automated credit for our guests. Please check with the hotel directly for more detailed information.
Front Desk Hours of Operation are from 8am to 5pm daily. Please call 207-289-1025 for after-hour emergencies.
Yes, we’ve upgraded our vending machines to include a variety of food and drinks, self-care items, tech accessories, and more, all available around the clock. If you’re looking for something else, feel free to chat with our friendly hotel staff—they’ll be happy to recommend nearby pharmacies, grocery stores, and department stores to help you out.
Every one of our suites warmly welcomes you with a cozy in-room kitchen, equipped with all the appliances you might need—like a full-sized refrigerator and freezer, microwave oven, and a handy two-burner cooktop. You’ll find a spacious prep sink, plenty of counter space, and ample cupboards to store your essentials. Plus, we’ve included dishwashers, and a variety of cooking and dining items to make your stay comfortable.
We love helping our guests feel at home, so you’re encouraged to bring your own kitchen items. If you need extra supplies, we offer additional kitchen items, such as coffee makers and toasters for rent at the front desk, available during check-in and throughout office hours.
Our hotels are conveniently situated near local stores where you can purchase any additional items you might need. Our friendly staff are always happy to provide you with this information, ensuring your stay is as enjoyable and hassle-free as possible.